Here at ZeroSquare, our team works to ensure that ZeroSquare isn't just the smartest way to pay, it's also the safest way to pay. It is our commitment to you, our business partners, our users and everyone in between, to ensure that ZeroSquare sets the golden standard for security in payments.
If you ever have any questions about ZeroSquare's security, please contact us at support@thezerosquare.com and we'll route your inquiry to our team.
All sensitive data transmitted to ZeroSquare is encrypted and stored on secured servers.
ZeroSquare is definitely a new way to pay, but it isn't actually a new payment method. It's just linked to your credit or debit card. So at the most basic level, you get all the security of your card PLUS all the security of ZeroSquare.
We do not store your credit/debit card information on ZeroSquare's servers. We have partnered with X-charge, a globally respected payment gateway, to leverage their secure vault solutions for all credit/debit card storage. All data sent to ZeroSquare's servers is encrypted and our servers are protected by industry standard measures. By leveraging x-charge for storage, we are able to add another powerful layer of security to ZeroSquare.
The data encoded in the QR code you use to transact is NOT your credit or debit card information. It's a randomly generated token with no meaningful information in it. You can reset it at any time. It maps to a token on our servers which maps to yet another token in the X-charge Vault. Only the combination of these tokens (and two other factors of authentication) can initiate a transaction.
Our Muti-Factor token system means that you carry no actual payment data around with you on a daily basis, as opposed to all that live payment data in your wallet right now. This is security on an architectural level. ZeroSquare ensures that no live payment data is carried on your person, stored in your phone or delivered to the merchant at any time. We believe this shift to be a necessary progression that will eventually be adopted as standard practice by all modern payment providers to ensure the security of your payments.
Because your QR code is simply a token, and not actual payment data, you can at any time reset your code from within your account online. This will regenerate your code, invalidate the old one, and de-authenticate all devices logged into your account. Simply log back in to get your new code.
You can pin-lock the ZeroSquare app by tapping "Settings" and entering a pin-lock combination. Of course, you can always pin-lock your phone too. Or do both.
With each transaction, you get a digital receipt via email and push notification. If something ever looks off, you can reset your code with a single click and stop all activity on your account.
With ZeroSquare, your phone never leaves your hand. This is not the case with other payment instruments, such as a credit or debit card, where at a restaurant the waiter/waitress will normally remove your payment instrument from the table, disappear for 5-10 minutes and then return. With ZeroSquare, the waiter/waitress will bring the ZeroSquare terminal to your table and complete the transaction in front of you. This process-level security improvement eliminates the window of opportunity responsible for the plurality of identity thefts.
We're constantly working on more ways to make ZeroSquare the most secure payment method on the planet. Some we'll publish here to help push the industry forward. Others we'll keep private. But rest assured, security is our primary focus.
